Refund Policy

DraftThis is a draft. The final wording may change.

Last updated: 4 November 2026

Draft for the owner and a lawyer to review. Not legal advice. Written against Ghana's Electronic Transactions Act, 2008 (Act 772), sections 47 to 54.

Please read this before you pay. Once your access starts, we don't give refunds for the full course or for a cohort place. This page explains why, the one choice you make at checkout, and the cases where you always get your money back.

1. Try Module 0 first, for free

Module 0 ("Start Here") is free with a free account, and every other lesson shows a preview. Together they show you exactly how the course teaches, with the same kind of lessons, videos and prompts as the paid part. Please use them to decide before you buy.

2. Your 7-day right, and the choice at checkout

Ghana's Electronic Transactions Act gives you the right to cancel an online service within 7 days of buying it, without giving a reason (section 49). That right doesn't apply once the service has started with your agreement inside those 7 days (section 49(4)(d)).

Our course and cohorts are digital and start straight away, so at checkout we ask you to tick a box:

☐ I want my access to start now. I understand that once it starts, I can't cancel and get a refund under the 7-day grace period.

  • If you tick it, your access starts as soon as your payment succeeds, and the purchase can't be refunded.
  • You don't have to buy today. If you're not sure, try Module 0 first, and buy when you're ready to start.

3. The full course (GHS 399 or $40)

The full course unlocks on your account as soon as your payment succeeds. Because it has started at your request, it isn't refundable.

Our launch promise. What we promise instead is help. Work through Stage 1 in order, and if your own website still isn't live on the internet 30 days after you pay, message us on WhatsApp within 60 days of paying. We'll work through it with you, one to one, until it is. This applies to the full course and to cohort places. It's a promise of help, not a refund, and it doesn't change anything else on this page.

4. Cohorts (GHS 1,000 or $100)

When you buy a cohort place, the full course and the cohort room unlock straight away, so you can prepare before the start date. Because your access has started at your request, a cohort place isn't refundable. This includes when:

  • you fall behind or don't finish the month;
  • you ask to move to a later cohort (we may agree to a move, but we don't have to);
  • you're removed from a cohort for breaking our Terms.

If you pay for a cohort place in 2 parts, this policy applies to each part in the same way. If the second part isn't paid by its due date, we may remove you from the cohort, but you keep the full course.

If we cancel a cohort, we'll tell you straight away and refund you in full within 7 days, as the law requires (section 48(3)). If you'd rather keep your place for the next cohort instead, tell us and we'll move you.

5. Payment mistakes are always fixed

These aren't refund requests, and we'll always fix them:

  • You were charged twice for the same thing: we return the extra payment in full.
  • You paid but nothing unlocked: we unlock your access, or return the payment if we can't.

Contact us with the payment reference from your receipt or mobile money message. We'll reply within 1 week, and any money we return reaches you within 30 days.

Fees charged by your bank, card issuer or mobile money provider are between you and them.

6. Your legal rights

Nothing in this policy takes away a right the law gives you (Act 772, section 54). In particular, if our website didn't show you the information the law requires before you bought (section 47), you can cancel within 14 days and we'll refund you within 30 days. If you live outside Ghana, the consumer law of your own country may also give you rights that this policy can't remove.

7. Contact

Email: [email protected] WhatsApp: +233 59 332 4653