Free library/Glossary/ScopeScopeWhat exactly is included in the work: pages, features, revisionsAlso comes up inLesson 14.1 · Packages, not custom quotesWords that go with itLost reasonWhy a lead said no, written down so you can learn from itNot nowInterested but not ready; has a follow-up dateObjectionA reason someone gives for not buying yet, often a question in disguise